Please note that Zimbabwe has three (3) categories for visa applications. These are;

Category A:

This category consists of countries whose nationals do not need visas to enter into Zimbabwe.

Category B:

This category consists of countries whose nationals are given visas at the port of entry on payment of visa fees.

Category C:

This category consists of those countries whose nationals have to apply for visas before entry.

If you experience problems with the E-Visa service platform, please send your inquiries to the Zimbabwe Immigration Department.